Free Shipping on Orders Above Rs. 999/-
Shipping & Delivery

Shipping Policy

Here's what you need to know about how we process and deliver your MAHI TRENDZ orders.

1. Order Processing

Once your order has been successfully placed and payment has been confirmed, we begin processing your order.

Orders are generally processed during our regular business hours. Processing time may vary depending on product availability and order volume.

2. Shipping Address

Orders are shipped to the delivery address provided by the customer during checkout.

Please ensure that your name, address, PIN code and contact information are accurate before placing your order.

We may not be able to modify the delivery address after an order has been dispatched.

3. Delivery Time

Delivery time depends on the destination, courier service, product availability and other operational factors.

Any delivery estimate shown on the website should be considered an approximate timeframe and not a guaranteed delivery date.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before the order is placed.

Any applicable delivery charges will form part of the final order amount shown to the customer.

5. Order Tracking

Where tracking information is available, it may be provided to the customer after the order has been dispatched.

Tracking updates are generally provided by the relevant delivery or courier service.

6. Delayed Deliveries

Delivery may occasionally be delayed due to circumstances such as weather conditions, transportation issues, courier delays, operational disruptions or other events beyond our reasonable control.

We will make reasonable efforts to assist customers in case of significant delivery delays.

7. Failed Delivery Attempts

Customers should ensure that someone is available to receive the order at the provided delivery address whenever possible.

If delivery cannot be completed because of an incorrect address, unavailable recipient, refusal to accept the package or other customer-related circumstances, additional delivery attempts or charges may apply depending on the courier process.

8. Damaged or Tampered Packages

If you receive a package that appears damaged or tampered with, please contact our support team as soon as possible.

Where appropriate, photographs or other information may be requested to help us investigate the issue.

9. Need Help With Your Delivery?

If you have questions about your shipment, please contact us:

MAHI TRENDZ
Shalimar Garden, Ghaziabad, Uttar Pradesh
Phone: 85408 83214
Email: support@mahitrendz.com